I think the government should mandate a Customer Support Ticket software in each and every department of the Government of Pakistan (including provincial governments). The goal? Anybody should be able to ask a Question and be provided with a support ticket number and a complete thread of the conversation.
Why is it that when a politician amongst us walks – he/she is greeted no less than an Emperor (or Empress)? They are NOT above us. They are simply men and women elected by us – for us. However all that changes once they win. I recently was told of an incident where a voter […]