FAQ: Software

Can we alter the colors and design with the pre-built application?
Can we choose to abandon the pre-built application and create our own?
Can we use our own platform and development stack if we have our own technology team, and not opt for your web/mobile app?
Do I have to use their technology? Can I not use my own?
Do we have design control over the application?
How does a pre-built application look like compared to an API?
How would we implement our branding and strategy within the pre-built application?
Is an API provided for?
Our software is currently undergoing security testing, do we need to contract any other testing or quality assurance firms to meet the obligations of a sponsorship agreement?
Regarding the API we have a vendor that helps with Tech Support. We will work with the bank directly to develop our back end. Does the licensed financial institution provide an API?
We want to apply for a white label solution, can you explain the benefits of using your API as compared to a pre-built API from the solution provider?
What is Embedded Finance?
What is a KYC and is there an API for it? Is it for the beneficiary?
What is the customer fee structure and what is the revenue share model?
What would the service provider charge for a ready made solution (Web and Mobile Application)?
Which functions would be present in the pre-built application and can we request certain functions to be added according to our needs?
Which platform would the application be hosted on?
Who does the ID verification? Do I have to hire a third-party company for this, or is it included in the software?
Will I need to allocate tech or software staff to integrate the APIs?
Will the bank provide us with an API?
Will the mobile or web application developed need to be connected with the web services?
Will the mobile/website app as provided by the solution provider require design and user experience?
Would we receive proper installation/onboarding support for the API once we choose a solution provider?