Is chargeback or fraud protection included in your services?

Most of the solution providers have implemented various tools, such as bank login and balance check for ACH (address verification service) for the debit card, risk scoring on the users, etc., to mitigate risks.

However, remittances are considered ‘high-risk’ by the banks. This is why banks pass the onus of the fraud/chargeback to you, and hence you would be required to keep a reserve.

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• [251] ACH Chargebacks in the US (for Money Transfer Operators)