The ONLY refundable amount (within 30 days) is the 25% that you pay upon signing of the referral agreement with us. If you pay the second tranche after due diligence is completed and then opt NOT to continue with the solution provider for reasons on your own, then the amount is NOT refundable. If you have paid the second tranche and the solution provider confirms to us that they cannot onboard you for reasons related to the results of your due diligence, then the second tranche (only) is refunded in full.
In the case of not continuing forward with the solution provider (as you have been introduced to the solution provider by us), if you sign up with them over the course of the next 18 months, then the referral fees in full are due to us.
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This page was last updated on February 6, 2023.