Refund Policy - Faisal Khan and Company

Refund Policy

Payments made to Faisal Khan & Company would be subjected to the following refund policy.

  1. All application assessment fees are non-refundable and are not subject to any sort of refund policy.
  2. If any payment was deemed to be non-refundable, and once received, then the payment cannot be refunded, returned, exchanged or credited against some other work .
  3. If a payment was made as a refundable payment, then the refund period applicable is 90 days from the date the payment was received and acknowledged via email.
  4. Refunds outside the 90 days period would be subjected to a reduced amount. Only 50% of the original amount would be refunded.
  5. With Faisal Khan & Company agreeing to give you a refund, you give up your right to seek any sort of damages via legal proceedings (civil &/or criminal).
  6. Once the refund is provided to you, you agree that the matter is amicably settled in full and no other claims or refunds will be entertained.
  7. No refunds can be claimed or would be given after twelve (12) months from the date of 1st refundable payment that was made to us.

Unless otherwise agreed to upon in writing as a signed contract, all refund payments (irrespective of the type of refund being made), shall adhere to the following schedule:

  • All refund payments should be paid in four (4) equal installments.
  • All installments shall be spaced 30 calendar days apart.
  • The 1st installment shall begin within 30 days from the date when both parties have agreed towards a refund.
  • Refund payments will be made and proof-of-payment(s) shall be shown by Faisal Khan & Company to the party to whom the refund is being made to.
  • All FX conversions (if any) and/or mid-bank deductions, etc. would be borne by the receiving party.
  • Faisal Khan & Company can request the user to show their bank statement or e-wallet/payments system statement as proof of confirmation of receiving the payment.

Example of a Refund Payment:

If a refund for US$ 6,000 is due, within the 90-day refund claim period, then the payment schedule would be as follows:

  • 1st payment, within 30-days from the date of agreeing to give a refund. The payment will be for US$ 1, 500
  • 2nd payment, 30-days from the date of the 1st refund payment. The payment will be for US$ 1,500
  • 3rd payment, 30-days from the date of the 2nd refund payment. The payment will be for US$ 1,500
  • 4th and final payment, 30-days from the date of the 3rd refund payment. The payment will be for US$ 1,500

If a refund for example of US$ 6,000 is due, but was requested after the 90-day refund claim period, then the payment that would be refundable would be US$ 3,000 (50% of the original refundable amount) and the payment schedule would be as follows:

  • 1st payment, within 30-days from the date of agreeing to give a refund. The payment will be for US$ 750
  • 2nd payment, 30-days from the date of the 1st refund payment. The payment will be for US$ 750
  • 3rd payment, 30-days from the date of the 2nd refund payment. The payment will be for US$ 750
  • 4th and final payment, 30-days from the date of the 3rd refund payment. The payment will be for US$ 750

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